Received a transaction but no record

I sent some coins to an address but I am not seeing any transaction in my transaction list. How can I check and process this transaction since I can see its record on Bitcoin block explorers.

Use this endpoint explained here: https://docs.bitholla.com/vault/restful-api#transaction-status

You need to send the address, transaction id (txid) and the currency e.g. btc.

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Thanks. This helped a lot and made it work.