How to use a root domain for the cloud exchange

HollaEx Kit
1

Hi guys!

I want to use a root domain for my cloud exchange (something like example.com, without a subdomain), but the dashboard is showing me this popup and doesn’t let me continue. What should I do?

Screenshot 2026-02-17 at 4.36.12 PM
Screenshot 2026-02-17 at 4.36.12 PM1468×812 62.9 KB

Thanks in advance.

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2

Hey there.

You can definitely use a root domain here but you’ll need to add the domain to Cloudflare first.

There’s an official document for this so please take a look.

  1. Go to Cloudflare and click “Add a Site,” then enter your root domain.
  2. Choose the free plan (the free plan is fine for most of the users), and Cloudflare will scan your existing DNS records. After that, it will give you two nameservers.
  3. Next, go to your domain registrar (where you bought the domain) and replace the current nameservers with the ones Cloudflare provides.
  4. Come back to the HollaEx dashboard and go through the domain setup again.

TL;DR: Configure it in Cloudflare first and go through the dashboard setup.

Cheers!

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