Email Notifications and Verification for users

Troubleshoot
#1

I am done setting up the aws ses and also generated the smtp credentials. After all the process still i am not getting emails.

Please help me on the exact process how to do and please confirm that would i have to do any changes in code? Or just adding the smtp credentials will do the work.

#2

Adding SMTP credentials is sufficient. Check out this doc for more details. It covers multiple different service providers.

#3

i have completed the process accordingly but the mails are still not coming what could be the problem ?

#4

Hey. Maybe you set something wrong during the SMTP configuration.

Checking the logs would be helpful in that case.

If you are a DIY user, please run the hollaex logs command and check the SMTP-related error lines on it.

If you are not sure which part is SMTP-related, feel free to post it on here too.

Thank you.

#5

Container : local_grnx-server-api_1
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{“message”:”::ffff:172.18.0.5 - - [06/Aug/2021:16:34:36 +0000] “GET /v2/ticker/ all HTTP/1.0” 200 4209 “https://grnx.in/” “Mozilla/5.0 (Windows NT 10.0; Win 64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.107 Safari/537. 36”\n “,“level”:“info”,“timestamp”:“2021-08-06T16:34:36.808Z”}
{“level”:“info”,“message”:“17f76aa4-976d-4a60-a589-e10cb2f8158c middleware/hostn ame api.grnx.in 219.91.196.150 https://grnx.in OPTIONS /v2/kit”,“timestamp”:“202 1-08-06T16:34:44.069Z”}
{“level”:“verbose”,“message”:“17f76aa4-976d-4a60-a589-e10cb2f8158c origin https: //grnx.in”,“timestamp”:“2021-08-06T16:34:44.069Z”}
{“message”:”::ffff:172.18.0.5 - - [06/Aug/2021:16:34:44 +0000] “OPTIONS /v2/kit HTTP/1.0” 204 0 “https://grnx.in/” “Mozilla/5.0 (Windows NT 10.0; Win64; x6 4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.107 Safari/537.36”\n ",“level”:“info”,“timestamp”:“2021-08-06T16:34:44.070Z”}
{“level”:“info”,“message”:“33e42a0d-5a00-41db-b58b-10664f146e16 middleware/hostn ame api.grnx.in 219.91.196.150 https://grnx.in OPTIONS /v2/constants”,"timestamp “:“2021-08-06T16:34:44.077Z”}
{“level”:“verbose”,“message”:“33e42a0d-5a00-41db-b58b-10664f146e16 origin https: //grnx.in”,“timestamp”:“2021-08-06T16:34:44.077Z”}
{“message”:”::ffff:172.18.0.5 - - [06/Aug/2021:16:34:44 +0000] “OPTIONS /v2/con stants HTTP/1.0” 204 0 “https://grnx.in/” “Mozilla/5.0 (Windows NT 10.0; Win 64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.107 Safari/537. 36”\n “,“level”:“info”,“timestamp”:“2021-08-06T16:34:44.077Z”}
{“level”:“info”,“message”:“7816df5c-f4da-4eb7-8e58-12325d2ca855 middleware/hostn ame api.grnx.in 219.91.196.150 https://grnx.in OPTIONS /v2/user”,“timestamp”:“20 21-08-06T16:34:44.078Z”}
{“level”:“verbose”,“message”:“7816df5c-f4da-4eb7-8e58-12325d2ca855 origin https: //grnx.in”,“timestamp”:“2021-08-06T16:34:44.078Z”}
{“message”:”::ffff:172.18.0.5 - - [06/Aug/2021:16:34:44 +0000] “OPTIONS /v2/use r HTTP/1.0” 204 0 “https://grnx.in/” “Mozilla/5.0 (Windows NT 10.0; Win64; x 64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.107 Safari/537.36”\ n “,“level”:“info”,“timestamp”:“2021-08-06T16:34:44.079Z”}
{“level”:“info”,“message”:“716ced72-9be4-4dec-8b47-7482a9c8b36b middleware/hostn ame api.grnx.in 219.91.196.150 https://grnx.in OPTIONS /v2/oracle/prices”,“times tamp”:“2021-08-06T16:34:44.109Z”}
{“level”:“verbose”,“message”:“716ced72-9be4-4dec-8b47-7482a9c8b36b origin https: //grnx.in”,“timestamp”:“2021-08-06T16:34:44.109Z”}
{“message”:”::ffff:172.18.0.5 - - [06/Aug/2021:16:34:44 +0000] "OPTIONS /v2/ora cle/prices?amount=1&quote=usdt&assets=btc,usdt,eth,bch,xrp,link,myid,ama,akoin,x lm,xmr,liq,eqt,art,unte,akn,bnb,trx,ada,dot,ltc,uni,fil,usdc,dai,mda,xtz,doge,ix iv,ixigl,ggb,elcash,btcv,shib,fomc,eqeur,defc,equsd,dvest,ernd,cpi,co2m HTTP/1.0 " 204 0 “https://grnx.in/” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleW ebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.107 Safari/537.36”\n ","level “:“info”,“timestamp”:“2021-08-06T16:34:44.110Z”}
{“level”:“info”,“message”:“b2def659-4986-4ae7-b834-7d9858020ef8 middleware/hostn ame api.grnx.in 219.91.196.150 https://grnx.in GET /v2/kit”,“timestamp”:“2021-08 -06T16:34:44.118Z”}
{“level”:“verbose”,“message”:“b2def659-4986-4ae7-b834-7d9858020ef8 origin https: //grnx.in”,“timestamp”:“2021-08-06T16:34:44.125Z”}
{“message”:”::ffff:172.18.0.5 - - [06/Aug/2021:16:34:44 +0000] “GET /v2/kit HTT P/1.0” 200 2542 “https://grnx.in/” “Mozilla/5.0 (Windows NT 10.0; Win64; x64 ) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.107 Safari/537.36”\n “,“level”:“info”,“timestamp”:“2021-08-06T16:34:44.128Z”}
{“level”:“info”,“message”:“45a212c6-d9e2-47fa-baf4-346414e99151 middleware/hostn ame api.grnx.in 219.91.196.150 https://grnx.in GET /v2/constants”,“timestamp”:“2 021-08-06T16:34:44.128Z”}
{“level”:“verbose”,“message”:“45a212c6-d9e2-47fa-baf4-346414e99151 origin https: //grnx.in”,“timestamp”:“2021-08-06T16:34:44.128Z”}
{“message”:”::ffff:172.18.0.5 - - [06/Aug/2021:16:34:44 +0000] “GET /v2/constan ts HTTP/1.0” 200 39236 “https://grnx.in/” “Mozilla/5.0 (Windows NT 10.0; Win 64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.107 Safari/537. 36”\n ",“level”:“info”,“timestamp”:“2021-08-06T16:34:44.134Z”}
{“level”:“info”,“message”:“5eebe19f-8e89-46a7-b361-a25a7d8fd4e9 middleware/hostn ame api.grnx.in 219.91.196.150 https://grnx.in GET /v2/user”,“timestamp”:“2021-0 8-06T16:34:44.147Z”}
{“level”:“verbose”,“message”:“5eebe19f-8e89-46a7-b361-a25a7d8fd4e9 origin https: //grnx.in”,“timestamp”:“2021-08-06T16:34:44.225Z”}
{“level”:“verbose”,“message”:“helpers/auth/checkHmacKey ip 219.91.196.150”,“time stamp”:“2021-08-06T16:34:44.226Z”}
{“level”:“verbose”,“message”:“helpers/auth/verifyToken verified_token 219.91.196 .150 219.91.196.150 {“id":1,“email”:"[email protected]”,“networkId”:91 86}”,“timestamp”:“2021-08-06T16:34:44.226Z”}
{“level”:“info”,“message”:“659bffd1-5b1d-471d-a2be-86a394add662 middleware/hostn ame api.grnx.in 219.91.196.150 https://grnx.in GET /v2/oracle/prices”,"timestamp ":“2021-08-06T16:34:44.229Z”}
{“level”:“verbose”,“message”:“659bffd1-5b1d-471d-a2be-86a394add662 origin https: //grnx.in”,“timestamp”:“2021-08-06T16:34:44.229Z”}
{“level”:“info”,“message”:"659bffd1-5b1d-471d-a2be-86a394add662 controllers/publ ic/getAssetsPrices assets [“btc”,“usdt”,“eth”,“bch”,“xrp”,“link”,“m yid”,“ama”,“akoin”,“xlm”,“xmr”,“liq”,“eqt”,“art”,“unte”,“akn” ,“bnb”,“trx”,“ada”,“dot”,“ltc”,“uni”,“fil”,“usdc”,“dai”,“mda\ “,“xtz”,“doge”,“ixiv”,“ixigl”,“ggb”,“elcash”,“btcv”,“shib”,“fom c”,“eqeur”,“defc”,“equsd”,“dvest”,“ernd”,“cpi”,“co2m”] quote usdt amount 1”,“timestamp”:“2021-08-06T16:34:44.230Z”}
{“message”:”::ffff:172.18.0.5 - - [06/Aug/2021:16:34:44 +0000] “GET /v2/oracle/ prices?amount=1&quote=usdt&assets=btc,usdt,eth,bch,xrp,link,myid,ama,akoin,xlm,x mr,liq,eqt,art,unte,akn,bnb,trx,ada,dot,ltc,uni,fil,usdc,dai,mda,xtz,doge,ixiv,i xigl,ggb,elcash,btcv,shib,fomc,eqeur,defc,equsd,dvest,ernd,cpi,co2m HTTP/1.0” 2 00 565 “https://grnx.in/” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWeb Kit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.107 Safari/537.36”\n “,“level”: “info”,“timestamp”:“2021-08-06T16:34:44.762Z”}
{“message”:”::ffff:172.18.0.5 - - [06/Aug/2021:16:34:44 +0000] “GET /v2/user HT TP/1.0” 200 3268 “https://grnx.in/” “Mozilla/5.0 (Windows NT 10.0; Win64; x6 4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.107 Safari/537.36”\n ",“level”:“info”,“timestamp”:“2021-08-06T16:34:44.764Z”}
{“level”:“info”,“message”:“a3bd9310-f0bb-4f44-aa79-3cbd5359368e middleware/hostn ame api.grnx.in 219.91.196.150 https://grnx.in OPTIONS /v2/admin/kit”,"timestamp “:“2021-08-06T16:35:19.178Z”}
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{“message”:”::ffff:172.18.0.5 - - [06/Aug/2021:16:35:19 +0000] “OPTIONS /v2/adm in/kit HTTP/1.0” 204 0 “https://grnx.in/” “Mozilla/5.0 (Windows NT 10.0; Win 64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.107 Safari/537. 36”\n ",“level”:“info”,“timestamp”:“2021-08-06T16:35:19.179Z”}
{“level”:“info”,“message”:“2e967a55-be98-480f-9a25-9d1790477806 middleware/hostn ame api.grnx.in 219.91.196.150 https://grnx.in GET /v2/admin/kit”,“timestamp”:“2 021-08-06T16:35:19.230Z”}
{“level”:“verbose”,“message”:“2e967a55-be98-480f-9a25-9d1790477806 origin https: //grnx.in”,“timestamp”:“2021-08-06T16:35:19.230Z”}
{“level”:“verbose”,“message”:“helpers/auth/verifyToken verified_token 219.91.196 .150 219.91.196.150 {“id":1,“email”:"[email protected]”,“networkId”:91 86}”,“timestamp”:“2021-08-06T16:35:19.231Z”}
{“level”:“verbose”,“message”:"2e967a55-be98-480f-9a25-9d1790477806 controllers/a dmin/getAdminKit {“id":1,“email”:"[email protected]”,“networkId”:9186} “,“timestamp”:“2021-08-06T16:35:19.231Z”}
{“message”:”::ffff:172.18.0.5 - - [06/Aug/2021:16:35:19 +0000] “GET /v2/admin/k it HTTP/1.0” 200 2959 “https://grnx.in/” “Mozilla/5.0 (Windows NT 10.0; Win6 4; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.107 Safari/537.3 6”\n ",“level”:“info”,“timestamp”:“2021-08-06T16:35:19.234Z”}
{“level”:“info”,“message”:“e9bb9f7e-4bcf-41e1-9024-f65653099106 middleware/hostn ame api.grnx.in 219.91.196.150 https://grnx.in OPTIONS /v2/admin/kit”,"timestamp “:“2021-08-06T16:36:42.214Z”}
{“level”:“verbose”,“message”:“e9bb9f7e-4bcf-41e1-9024-f65653099106 origin https: //grnx.in”,“timestamp”:“2021-08-06T16:36:42.214Z”}
{“message”:”::ffff:172.18.0.5 - - [06/Aug/2021:16:36:42 +0000] “OPTIONS /v2/adm in/kit HTTP/1.0” 204 0 “https://grnx.in/” “Mozilla/5.0 (Windows NT 10.0; Win 64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.107 Safari/537. 36”\n ",“level”:“info”,“timestamp”:“2021-08-06T16:36:42.215Z”}
{“level”:“info”,“message”:“4d4444ba-085b-4327-9e42-ae197ff672ff middleware/hostn ame api.grnx.in 219.91.196.150 https://grnx.in PUT /v2/admin/kit”,“timestamp”:“2 021-08-06T16:36:42.255Z”}
{“level”:“verbose”,“message”:“4d4444ba-085b-4327-9e42-ae197ff672ff origin https: //grnx.in”,“timestamp”:“2021-08-06T16:36:42.256Z”}
{“level”:“verbose”,“message”:“helpers/auth/verifyToken verified_token 219.91.196 .150 219.91.196.150 {“id":1,“email”:"[email protected]”,“networkId”:91 86}”,“timestamp”:“2021-08-06T16:36:42.257Z”}
{“level”:“verbose”,“message”:"4d4444ba-085b-4327-9e42-ae197ff672ff controllers/a dmin/putAdminKit {“id":1,“email”:"[email protected]”,“networkId”:9186} “,“timestamp”:“2021-08-06T16:36:42.259Z”}
{“message”:”::ffff:172.18.0.5 - - [06/Aug/2021:16:36:42 +0000] “PUT /v2/admin/k it HTTP/1.0” 200 2710 “https://grnx.in/” “Mozilla/5.0 (Windows NT 10.0; Win6 4; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.107 Safari/537.3 6”\n “,“level”:“info”,“timestamp”:“2021-08-06T16:36:42.335Z”}
{“level”:“info”,“message”:“2f0711a3-2870-4068-a192-635abdc087c8 middleware/hostn ame api.grnx.in 219.91.196.150 https://grnx.in OPTIONS /v2/tiers”,“timestamp”:“2 021-08-06T16:36:56.013Z”}
{“level”:“verbose”,“message”:“2f0711a3-2870-4068-a192-635abdc087c8 origin https: //grnx.in”,“timestamp”:“2021-08-06T16:36:56.013Z”}
{“message”:”::ffff:172.18.0.5 - - [06/Aug/2021:16:36:56 +0000] “OPTIONS /v2/tie rs HTTP/1.0” 204 0 “https://grnx.in/” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.107 Safari/537.36” \n “,“level”:“info”,“timestamp”:“2021-08-06T16:36:56.014Z”}
{“level”:“info”,“message”:“9ce63cd1-6711-4f35-b2af-8f463dbf3c55 middleware/hostn ame api.grnx.in 219.91.196.150 https://grnx.in GET /v2/tiers”,“timestamp”:“2021- 08-06T16:36:56.072Z”}
{“level”:“verbose”,“message”:“9ce63cd1-6711-4f35-b2af-8f463dbf3c55 origin https: //grnx.in”,“timestamp”:“2021-08-06T16:36:56.072Z”}
{“message”:”::ffff:172.18.0.5 - - [06/Aug/2021:16:36:56 +0000] “GET /v2/tiers H TTP/1.0” 200 2707 “https://grnx.in/” “Mozilla/5.0 (Windows NT 10.0; Win64; x 64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.107 Safari/537.36”\ n “,“level”:“info”,“timestamp”:“2021-08-06T16:36:56.074Z”}
{“level”:“info”,“message”:“dbf613df-34ee-47d1-ae16-586179359511 middleware/hostn ame api.grnx.in 219.91.196.150 https://grnx.in OPTIONS /v2/ticker/all”,“timestam p”:“2021-08-06T16:36:56.698Z”}
{“level”:“verbose”,“message”:“dbf613df-34ee-47d1-ae16-586179359511 origin https: //grnx.in”,“timestamp”:“2021-08-06T16:36:56.699Z”}
{“message”:”::ffff:172.18.0.5 - - [06/Aug/2021:16:36:56 +0000] “OPTIONS /v2/tic ker/all HTTP/1.0” 204 0 “https://grnx.in/” “Mozilla/5.0 (Windows NT 10.0; Wi n64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.107 Safari/537 .36”\n “,“level”:“info”,“timestamp”:“2021-08-06T16:36:56.700Z”}
{“level”:“info”,“message”:“e2cfdb31-e549-4a21-aaca-907051dc9a57 middleware/hostn ame api.grnx.in 219.91.196.150 https://grnx.in OPTIONS /v2/user”,“timestamp”:“20 21-08-06T16:36:56.770Z”}
{“level”:“verbose”,“message”:“e2cfdb31-e549-4a21-aaca-907051dc9a57 origin https: //grnx.in”,“timestamp”:“2021-08-06T16:36:56.770Z”}
{“message”:”::ffff:172.18.0.5 - - [06/Aug/2021:16:36:56 +0000] “OPTIONS /v2/use r HTTP/1.0” 204 0 “https://grnx.in/” “Mozilla/5.0 (Windows NT 10.0; Win64; x 64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.107 Safari/537.36”\ n ",“level”:“info”,“timestamp”:“2021-08-06T16:36:56.771Z”}

#6

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{“level”:“verbose”,“message”:“f1cbaf9b-b5a6-43b6-bdd3-44df01b831bd origin https: //grnx.in”,“timestamp”:“2021-08-06T16:36:56.784Z”}
{“level”:“info”,“message”:“95b56680-defd-4da5-b892-3d8fca7af438 middleware/hostn ame api.grnx.in 219.91.196.150 https://grnx.in GET /v2/user”,“timestamp”:“2021-0 8-06T16:36:56.808Z”}
{“level”:“verbose”,“message”:“95b56680-defd-4da5-b892-3d8fca7af438 origin https: //grnx.in”,“timestamp”:“2021-08-06T16:36:56.809Z”}
{“level”:“verbose”,“message”:“helpers/auth/checkHmacKey ip 219.91.196.150”,“time stamp”:“2021-08-06T16:36:56.811Z”}
{“level”:“verbose”,“message”:“helpers/auth/verifyToken verified_token 219.91.196 .150 219.91.196.150 {“id":1,“email”:"[email protected]”,“networkId”:91 86}”,“timestamp”:“2021-08-06T16:36:56.811Z”}
{“level”:“info”,“message”:“6c007db8-31eb-4478-98c0-54a4a0053cbb middleware/hostn ame api.grnx.in 219.91.196.150 https://grnx.in GET /v2/charts”,“timestamp”:“2021 -08-06T16:36:56.827Z”}
{“level”:“verbose”,“message”:“6c007db8-31eb-4478-98c0-54a4a0053cbb origin https: //grnx.in”,“timestamp”:“2021-08-06T16:36:56.827Z”}
{“level”:“info”,“message”:“e0d11f6e-1d62-482e-a2d3-822dea428533 middleware/hostn ame api.grnx.in 219.91.196.150 https://grnx.in GET /v2/user/affiliation”,“timest amp”:“2021-08-06T16:36:56.828Z”}
{“level”:“verbose”,“message”:“e0d11f6e-1d62-482e-a2d3-822dea428533 origin https: //grnx.in”,“timestamp”:“2021-08-06T16:36:56.828Z”}
{“level”:“verbose”,“message”:“helpers/auth/verifyToken verified_token 219.91.196 .150 219.91.196.150 {“id":1,“email”:"[email protected]”,“networkId”:91 86}”,“timestamp”:“2021-08-06T16:36:56.829Z”}
{“level”:“verbose”,“message”:“e0d11f6e-1d62-482e-a2d3-822dea428533 controllers/u ser/affiliationCount 0”,“timestamp”:“2021-08-06T16:36:56.936Z”}
{“message”:"::ffff:172.18.0.5 - - [06/Aug/2021:16:36:57 +0000] “GET /v2/user/af filiation HTTP/1.0” 200 11 “https://grnx.in/” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.107 Safari/ 537.36”\n “,“level”:“info”,“timestamp”:“2021-08-06T16:36:57.027Z”}
{“message”:”::ffff:172.18.0.5 - - [06/Aug/2021:16:36:57 +0000] “GET /v2/ticker/ all HTTP/1.0” 200 4211 “https://grnx.in/” “Mozilla/5.0 (Windows NT 10.0; Win 64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.107 Safari/537. 36”\n “,“level”:“info”,“timestamp”:“2021-08-06T16:36:57.230Z”}
{“message”:”::ffff:172.18.0.5 - - [06/Aug/2021:16:36:57 +0000] “GET /v2/user HT TP/1.0” 200 3268 “https://grnx.in/” “Mozilla/5.0 (Windows NT 10.0; Win64; x6 4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.107 Safari/537.36”\n “,“level”:“info”,“timestamp”:“2021-08-06T16:36:57.414Z”}
{“message”:”::ffff:172.18.0.5 - - [06/Aug/2021:16:36:57 +0000] “GET /v2/charts? resolution=H&from=1628181416&to=1628267816 HTTP/1.0” 200 44844 “https://grnx.i n/” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.107 Safari/537.36”\n “,“level”:“info”,“timestamp”:“202 1-08-06T16:36:57.443Z”}
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{“level”:“verbose”,“message”:“helpers/auth/verifyToken verified_token 219.91.196 .150 219.91.196.150 {“id":1,“email”:"[email protected]”,“networkId”:91 86}”,“timestamp”:“2021-08-06T16:37:42.954Z”}
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#7

There is no logs of smtp i tried searching it but there is an issue,

#8

You better put these logs into a code snippet block for better readability.

#9

Hey. As @bitnull said, it will be better to put those log lines into code snippet block for better readability.

If you were not able to find logs related to SMTP, try to sign up first to trigger an email activity on the server (api), and get logs right away.

You only need to check the logs from the API server for this. hollaex logs --target api.