I wanted to incorporate USDC to our DIY exchange,
Being on the free plan, i was able still to add USDC as an Asset and pair against USDT.
An user created a USDC wallet from their dashboard and deposit some USDC, they were successfully deposit as per etherscan and the logs of the Admin dashboard, but the amount was NEVER shown on their account, and no one could access the funds.
I checked about the Boost DIY upgrade to see if it could help, and selected the upgrade just to see which additional options were available and then try reverting the operations.
Now because an invoice for paying for Boost upgrade to access it was generated and there is NO way of canceling it, we are blocked out of our free plan, and the exchange does not initializes, because is expecting for the Boost upgrade.
We are not able to revert the Boost upgrade, the exchange is down, and the USDC funds are still missing.
Please help.
| verbose: | Ẃebsocket server listening on port: 10080 |
|---|---|
| verbose: | init/checkStatus checking exchange status |
| verbose: | Connect to PubSub |
| verbose: | Connect to redis |
| verbose: | Authenticated to PubSub |
| info: | PubSub is ready |
| verbose: | Authenticated to redis |
| info: | Redis is ready |
| info: | init/checkStatus |
| error: | ws/hub/connect/checkStatus Error Your exchange plan boost is not activated. |
